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Mountain Silhouette

General conditions apartment

Alpin · Panorama · Hotel
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General conditions

 

The check in with the final payment would be on the reception of the Alpin Panorama Hotel Hubertus ****S a Geiselsberg/Sorafurcia. (All passports requested).Here you get the key for your apartment and all other important information for your holiday.

 

Arrival and departure (check-in and check-out)

On the day of your arrival, your apartment will be at your disposal from 14:30.
On the day of your departure, we would request that you leave your apartment by 09:30. In the event you are expecting to arrive after 20:00, please give us notice in a short phone call.

 

Cancellation

In the event of cancellation, please give us written notice.
In case of cancellation made with at least 45 days’ notice to be calculated from your arrival day, no cost will be charged to you.
In case of cancellation with a notice up to 30 days to be calculated from your arrival day, the deposit will be retained.
In the event of cancellation up to 15 days before your date of arrival, 50% of the total agreed price for the stay will be retained.
In the event of cancellation up to 8 days before your date of arrival, 60% of the total agreed price for the stay will be retained.
In the event of cancellation inferior to 8 days before your date of arrival, 70% of the total agreed price for the stay will be retained.
In the event of late arrival or early departure, we will be obliged to charge 80% of the price of the remaining hotel services booked but not used.

 

Deposit

Your booking is confirmed on receipt of your deposit of 100,00 € per person.
In order to pay by bank transfer, our bank details will be given to you upon confirmation of the booking.
You can tell us also your credit number with validity date (not American Express) by phone or you can fill in the payment form on our homepage under “prices & offers” – “deposit”.
The rest of the total import you must pay at the moment of the check in at the reception of the hotel.

 

Methods of payment

At the moment of the check out at the reception of the hotel you can pay with Cash, EC-card and credit card (except American Express) or before your arrival by bank transfer.

 

Dogs

We’re happy to welcome smaller dogs, but please let us know so that we can agree in advance. We charge € 25,00 a day for each dog (without food). Dogs are not allowed in the dining room, the Wellness Area or the garden.

 

Insurance for travel cancellation   (European Travel Insurance)

The unexpected can always happen before departure – and in the event of cancellation you will be financially covered thanks to our insurance, a product of the Hogast Insurance Services. Travel cancellation insurance is valid in the event of illness or for other documented reasons.

 

Tourist tax
Not included in the total price of your stay: € 1,35 per person per night for the tourist tax. (aged 14 years and over).

 

Minimum stay
We are sorry to inform you that we accept only bookings for at least 7 nights.

 

Once the new price lists are published, the previous prices will cease to be valid.
The management is not responsible for any errors in printing or translation and reserves the right to make changes to the price list.